Who We Are
We’re a group of adventure seekers and sports fanatics dedicated to making the highest quality altitude equipment and providing the very best service in this niche industry. Founded in 2015, Mile High Training was founded on the belief that we could provide superior equipment and vastly better customer service at a lower price point than our competitors. We feel both fortunate and proud to work with pro athletes, research facilities, business owners and all around interesting people doing amazing things. Our team has over 60 years combined experience in sports technology and athletic strength and conditioning and we’d love to put our experience to use for you.
We offer a full 30-day no questions asked return policy for all personal-use equipment purchased (not rented) from Mile High Training, excluding the mask, which cannot be returned for sanitary reasons. There is no re-stocking fee for returns, though we will ask that you cover the return shipping if you decide to return. If you receive a broken or defective product, we will replace it at not cost and provide the shipping label at no charge to return the defective equipment.
We also offer an industry-leading 2-year parts and labor warranty for all purchased equipment. Our Commercial-grade High-Flow equipment does not come with a return policy (each system is custom built) but we do offer an industry leading 3-year warranty on all commercial systems. We strive to deliver absolutely amazing customer service – from discussing training programs and protocols to working with directly with contractors – and we hope our no questions asked return policy provides you the confidence to be able to move forward with owning your own high altitude training system.
Return Policy Personal-Use Equipment and Packages:
We offer a no-questions-asked 30 day return policy on all personal-use equipment (not commercial) which excludes certain accessories. Equipment included in the 30-day return policy includes:
- E-100 Altitude Generator
- Altitude Tent
- Altitude Canopy
- Altitude Tent / Canopy Package
- Altitude Mask Package
We provide a 30-day no-questions-asked return policy for the fingertip pulse oximeter
We do not provide a return policy for the Altitude Mask, nor the Oxygen Monitor. The mask cannot be returned for sanitary reasons, the oxygen monitor comes with it’s own factory warranty and return policy.
All Elevate High-Flow equipment is custom-built and thus does not come with a return policy (as noted in purchase contract). Equipment does come with industry leading 2-year warranty.
We also do not offer our 30-day return policy for our altitude chambers, inflatable altitude chambers, and E-600 Altitude Generator.
Who’s training at altitude?
- Athletes of all levels looking to improve their performance at sea level or at altitude
- Individuals climbing high altitude peaks concerned with Altitude Sickness
- Pro Sports Teams (NBA, NFL, NHL, MLS)
- Sports Performance Training Centers
- Physical Therapy and Rehabilitation Centers
- Professional Athletes + Weekend Warriors
- Mountaineers + Guide Companies
Mile High Clientele
Professional Sports Teams (USA)
- Atlanta Falcons (NFL)
- Los Angeles Clippers (NBA)
- Chicago Blackhawks (NHL)
- New York Jets (NFL)
- Orlando Magic (NBA)
- Houston Rockets (NBA)
Athletic Training Facilities
- Altitude Athletic Training (Toronto, Canada) – https://altitudeathletictraining.com/
- Mamba Sports Academy -Newbury Park, CA- https://mambasportsacademy.com
- NY Sports Science Lab -NYC – https://nysportssciencelab.com/
- Be Fit Consultants – Santa Barbara, CA- http://befitconsultants.com/
- Altitude Athletic Training -Toronto, Canada- https://altitudeathletictraining.com/
- VF Corporation (Vans, The North Face, Wrangler) https://www.instagram.com/p/CHfxmCRj2hx/
- Keros Therapeutics
Universities, Training Companies, and Organizations
“Our training staff put together one of the best rehab programs I’ve seen, doing simulated game conditioning, high-altitude training and all this crazy stuff,” Griffin said. “I’m actually recovering at a better rate now than I was heading into the season.” – Blake Griffin – NBA All-Star
“It was a great trip and to be honest my cousin and were amongst the best when it came to altitude issues. We did both take Diamox as well, but as did many others, the clear difference was our high altitude training prior to arrival. Given that we both live at sea level we performed surprisingly well. Both had solid blood oxygen and pulse stats all trip long.”
Jon G. – Boston, MA
“We did it! My team and I concluded a very successful summit of Mt. Kilimanjaro and are ecstatic to have raised so much for our charity, The Rich Center for Autism. Our 3 team members that used your equipment all faired far better than the rest of the group. While four or five others experienced significant headaches and fatigue, the three of us never dealt with the light-headedness or nausea we were all expecting. We’re very thankful we got to enjoy our summit day altitude sickness-free!
David R. – Youngstown, OH
When I decided to rent with your company, I considered all possible options and I concluded that Mile High would provide the highest level of service and best preparation for my trek to Kilimanjaro. This trip was a lifelong dream for my daughter and I, so we took every step we could to make sure we would succeed. We summited February 2nd, 2019 at 9:14 in the morning and it was truly a memory we will never forget. Considering we had no altitude issues while much of the group did, I’m very happy I made the investment to ensure altitude wouldn’t be something that could derail our adventure. Thanks a ton!
Dr. Grant M. – Temecula, CA